Delivery

Safe Delivery Nationwide

We offer nationwide delivery to all cities across South Africa, and all our parcels carry a 100% guarantee against any damages incurred during transport. We currently offer three options for delivery, please see below for further details:

Nationwide courier delivery to your door:

Safe delivery to all cities and towns across South Africa. All orders carry a 100% replacement guarantee for any damages incurred during transport. Delivery fees are calculated at checkout, and are based on the size of your order and the destination it is being delivered to.

Send your own courier:

Many of our clients prefer to send their own couriers to collect, simply select this option at checkout and all delivery fees will be removed. After your order and layout has been confirmed, you will be notified as soon as your order is ready for collection. Please note: We can only provide final dimensions and weight of the package once your order has been completed and packaged. Please insure that your courier provides adequate insurance cover, as we cannot provide our safe delivery guarantee when selecting this option.

Collect from our Durban workshop:

If you are in the Durban area, you are most welcome to collect your order from our Durban workshop. Once your order and layout have been confirmed, you will be notified as soon as it’s is ready for collection. Please indicate the date and time you wish to collect, and we’ll make sure your order is ready and waiting.

Manufacturing and Delivery schedule 

At Canvas Print Co, we strive to produce and deliver all orders as quickly as possible, and will always do our best to accommodate any urgent orders, so please get in touch with us for any special requests.

Production times: 

* 3 – 7 working days, depending on order size, quantity, product type, and production capacities.

Delivery times:

* Main cities: Times may vary, but you can expect delivery within 1 – 2 days from dispatch.
* Regional areas: Times may vary, but you can expect delivery within 3-4 days from dispatch.

Possible Time Delays 

Photo quality: 

At Canvas Print Co, we offer free digital layouts of your photo prints, before they go into production. We always check the quality of your print, whether its the correct resolution for the size ordered, or if the image is going to fit properly within the size you have ordered. Production times may be affected if new images or editing is required.

Artwork: 

Complex artwork requests such as collages, photo walls, photo splits, and design reproductions, will take additional time to produce prior to going into the production process, and may incur an additional artwork fee. Please contact us directly for these special requests.

Layout Approval and Payment: 

All layouts need to be approved before going into production, please ensure you check every aspect of your layout, and provide approval, or any edit requests, as quickly as possible to ensure a quick turnaround time.

Please ensure that we have received proof of payment for your order, as no orders will be put into production without confirmation of payment.

Please contact us should you have any queries regarding the above information, or any of our products.