Ordering your personalised canvas prints online has never been easier.

We have a simple-to-use online ordering system that allows you to order canvas prints online from your PC, phone or tablet.  These are the 4 main steps involved:

  1. Choose from our stunning collection of printed products including canvas, acrylic, wood, metal, framed and social block prints.
  2. Upload your image files directly from your computer, or send your image files later via Dropbox, Google Drive or We Transfer.
  3. Customise by choosing the perfect size for your photo and customise with beautiful finishes, framing options and effects.
  4. Order – We provide you with a print layout for approval, then your print is beautifully handcrafted with love and delivered safely to your door with a 100% Guarantee.

We occasionally have people calling to ask how our online ordering system works so we thought a little ‘how to’ to help you along would make your lives even simpler 🙂

Have a look at the step by step and screen shots below and then head over to our ordering section to get your prints today.  We are going to use Stretched Canvas as an example.

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The very first step is to follow the links to our Canvas Print Co website.

You will reach our home page where you will see a pink ORDER NOW button towards the top right hand side of the page – click on that button.

01

Select the product that you want to order by clicking on the product image.

02

Choose from our standard sizes or click on the custom size option to provide your dimensions.

03

Upload your image from one of the location options or click the option to send later via email.  You can then email it to us as an attachment or send it to us using Dropbox, Google Drive or We Transfer.

04

If you select the option to upload then scroll down once the upload is 100% complete so that you can see a preview of the image you have selected.  Then click next.

05

Select the edge colour that you would like on your canvas.

06

Select the image colour option that you would prefer.

07

Select the orientation option (landscape or portrait), keeping your image orientation in mind.

08

Provide any notes or additional instructions that you may have or leave this blank if nothing to specify.  Click next.

09

If you want more than 1 of the exact same print then change the quantity here – otherwise just click on add to basket.

10

If you have multiple prints to order then you can click on continue shopping in order to start over with your next image requirements.  It will store each item that you add until you are ready to checkout, as long as you do not navigate away from the page completely.

If you are done and ready to complete your order then check the details or your order and scroll down the page.

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Orders over R500 may qualify for a 10% discount so make sure you click on the available gift voucher to apply the discount to your basket.  Then scroll down.

12

Check the basket totals.  The default shipping method is collection but if you need us to courier your order to you then this can be changed in the next section.  Click on proceed to checkout.

13

Here is where you need to complete all of your billing and delivery details.  Please ensure that you provide ALL of the required information as the system will not let you proceed if anything is missing.  The ship to a different address section needs to be completed if the delivery address is different to the billing address. Scroll down for shipping details.

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When you have completed your billing details you can scroll down to check your order details and select the shipping option:  Collect from us in Durban or receive national delivery via courier (free to central areas for orders over R400).  Scroll down for payment options.

15

You can select between EFT or Credit Card payment options then click on the place order button.

The EFT option requires you to then log onto your banking and load the payment details – please send us your proof of payment straight away via email to prevent any delays with your order.  The credit card option will direct you to Payfast and you can follow the prompts to complete immediate payment.

16

You will receive an email confirming your order details.

We will receive the order details on our side and someone from our sales team will get in touch with you to let you know that we are working on it.

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Please note that if you order canvas prints online during working hours then our team will contact you within a few hours.  If you place your order after hours, on a public holiday or on a weekend then you will hear from us the next working day.

If you ever have any questions or problems ordering online then please call us on 071 281 6101 / 031 572 2987  and we will assist you with the order process (available during office hours).

We would LOVE to work with you on your projects and look forward to hearing from you.